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Last Updated: June 23, 2025
This Privacy Policy explains how ProNvest, LLC ("Future Capital", "we", "us", or "our") collects, uses, and discloses information about you through its website at https://futurecapital.com and any other online products or services ("Services"), or when you otherwise interact with us.
We are committed to the responsible management of consumer information and abide by all rules, both ethical and legal, with respect to the use of consumer information.
The Services and Website are not directed to minors and minors are not eligible to use our Services. Except with respect to beneficiary information (where applicable), we do not collect, solicit, or maintain Personal Information from people we actually know are under 18 years of age. If we learn that a minor has provided us Personal Information without a parent's or guardian's consent, we will delete such information unless our regulatory compliance obligations prevent us from doing so.
"Personal Information" as used in this Privacy Policy means information that allows someone to identify or contact you, and includes the following categories of information:
We collect information from users and clients who access our Website or Services. The types of information collected from users versus clients will differ. Further, the types of information collected may vary by product or service. For example, a Website user may provide certain limited Personal Information in order to evaluate our Services or access any free educational tools, whereas a client will provide more comprehensive Personal Information necessary to enable us to provide the Services. To access certain Services, you are required to create an account and provide your name, address, email address, password, birthday, social security number, as well as information about your retirement accounts and transactions, which may include without limitation account balances, holdings, and inquiries. We collect and store information contained in your communications with us via email or other means. You can choose not to provide us with certain information, but this may limit the features of the Website or Services that you are able to use.
We may receive Personal Information about you from your authorized representatives such as your accountant, financial advisor, broker, or attorney. Any such information is considered Personal Information and is subject to the terms of this Privacy Policy.
We may require you to provide account credentials for your third-party accounts, including your 401(k)-provider account or any other accounts necessary for us to perform the Services. We will use such third-party account credentials solely to provide the Services requested by you. To provide us authorization to access your third-party account information, you must log in to the third-party account directly through the Services. To revoke our access to any third-party account, you must contact the third-party account provider.
In the absence of an integrated payment process, we may use a third-party payment processor such as Stripe to collect payment and billing information in order to process transactions. Data security, privacy, and handling of payments will be governed by the privacy policy and terms of use of the third-party payment processor.
We do not rent or sell your Personal Information to anyone. Our processing of your Personal Information is based on your consent, the necessity to fulfill our contractual obligations with you, and our legitimate business interests. We may store and use your Personal Information for a variety of business purposes, such as to:
We will not share or disclose your Personal Information to any nonaffiliated third parties except:
You have certain choices about how your Personal Information is used and disclosed. You can review and change some of your Personal Information by accessing your account via the Website. You may also decline to provide us with Personal Information, but doing so may disqualify you from using certain portions of the Website or Services.
If you are a resident of certain states, you may have additional rights such as the right to rectify incorrect data, the right to restrict processing, and the right to data portability. These rights and our data collection practices are further described under the section entitled "State Privacy Notice and Notice to California Residents."
You may request that we delete your Personal Information; however, clients and users cannot opt out of providing Personal Information and continue to use the Website or Services. Certain Personal Information is necessary for us to provide the Website or Services, and your deletion of such necessary information will interfere with or prohibit your use of the Website or Services. Clients and users must close their account in order to opt out of further providing us with Personal Information. In some instances, we may be required (by law or otherwise) to retain this Personal Information and will comply with your deletion request only after we have fulfilled such requirements. Any deleted Personal Information is removed from our active database but may remain in our archives.
If, at any time, you do not wish to accept cookies from our Website or Services, you can change your browser's settings to disallow cookies, or to prompt you before accepting any cookies from websites you visit. If you do not accept cookies, you may not be able to use any or all portions of the Website or Services.
We are committed to the security of your Personal Information and use reasonable administrative, technical, and physical safeguards to help protect your Personal Information from unauthorized access, use, alteration, or disclosure. While we make every reasonable effort to ensure the integrity and security of your Personal Information, we cannot ensure or warrant the security of any information you transmit to us.
We will communicate with you primarily via email. You can opt out of receiving marketing emails by clicking "unsubscribe" at the bottom of any email or contacting us at info@futurecapital.com. Please note that you cannot opt out of administrative communications such as regulatory, billing notifications, service notifications, or updates to our Terms of Use or Privacy Policy. You may elect to receive SMS communications from us. To opt out of SMS communications, reply STOP to any SMS you receive or contact us at help@futurecapital.com. We process requests to be placed on do-not-mail, do-not-phone, and do-not-contact lists as required by applicable law.
Future Capital may offer you the option to receive communications from third parties about products or services that may interest you. Future Capital will never share your information with these third parties without your prior consent. You can withdraw your consent to receive third-party communications at any time by modifying the settings in your account dashboard or by contacting us at help@futurecapital.com.
"Anonymous Information" as used in this Privacy Policy means information that is not associated with or linked to your Personal Information. Anonymous Information does not enable identification of or contact with individual persons.
We automatically gather certain information and store it in log files. Our servers collect information from you, including but not limited to your:
This information is used for purposes such as Website administration, trend analysis, and tailoring the Services to our users' and clients' needs.
We automatically gather and store the following in log files:
We use cookies to collect information. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as session validation. We may use these technologies to assess marketing strategies, ease website navigation, or any other use we deem appropriate for our business purposes. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features of the Website or Services.
Third parties, such as Facebook, may use cookies and other storage technologies to collect or receive your information to provide targeted ads. To opt out of the collection and use of information for ad targeting, you can use http://www.aboutads.info/choices.
We may partner with third-party services and ad networks (such as Facebook) and tracking services (such as Google Analytics) to track and analyze both Personal Information and Anonymous Information from users of our Website. These third-party services may use Cookies to help track user behavior. Any use of these Cookies by third parties is not covered by our Privacy Policy. We do not have access or control over these Cookies.
We use Anonymous Information in statistical analysis to help us analyze patterns in the use of our Website or Services. We reserve the right to use Anonymous Information for any purpose and to disclose Anonymous Information publicly without restriction.
We automatically collect certain information when you use our Website or Services, which may include:
This Privacy Policy addresses only our use and disclosure of information we collect from or about you on the Website and Services. If you disclose information to others, or authorize us to disclose information to others, the use and disclosure restrictions contained in this Privacy Policy will not apply to any third party. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.
The Website or Services may contain content or links to other websites not controlled by us. We have no control over, do not review, and are not responsible for any privacy policies of or content displayed on such other websites. Please review the privacy policy of any new website you visit.
Certain states have enacted privacy laws giving their residents certain rights and entitling them to additional disclosures regarding data collection practices. If you are a resident of a state that has enacted such a privacy law, including but not limited to the California Consumer Privacy Act of 2018 (CCPA) and California Privacy Rights Act (CPRA) (collectively, "State Privacy Laws"), this section applies to you.
You may request information regarding our data practices and the third parties to whom we have disclosed your Personal Information in the prior calendar year, including the type of information disclosed, the purpose for disclosure, and the categories and specific pieces of Personal Information we have collected about you. We will provide the requested information to you after confirming your Data Subject Request.
You have the right to request that we correct inaccuracies in your Personal Information. If you have an online account, you can correct certain information through your dashboard.
You may request that Future Capital delete your Personal Information, unless an exception applies. Future Capital is not required to delete your Personal Information under certain circumstances, including where we are legally obligated to retain the information or if the information is needed to defend a legal claim. Please note that if you request deletion of your Personal Information, you may no longer have access to any or all portions of the Website or Services.
We may share certain Personal Information with third-party marketing providers to show you relevant content and advertisements. Some State Privacy Laws may consider such activity to be a sale of Personal Information; however, Future Capital does not receive any monetary payment in exchange for Personal Information that we collect from you.
You may submit your request for an electronic copy of Personal Information or for deletion of your data via email at: help@futurecapital.com. Future Capital will acknowledge a Data Subject Request within 10 days and will attempt to respond within 45 days. We will inform you if more time is required and may require up to 90 days in total. You will not be charged any fee for our processing of your Data Subject Request.
We do not currently respond to "do not track" signals or other mechanisms that might enable consumers to opt out of tracking on the Services.
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You should consult this Privacy Policy regularly for any changes.
ProNvest, LLC dba Future Capital
1110 Market St., Ste 402
Chattanooga, TN 37402
help@futurecapital.com
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